Description
Hostfully
Hostfully is a versatile, award-winning property management and guest experience platform designed for short-term rental managers with 5 to 500+ properties. Based in the US and globally active, Hostfully provides a full-featured PMS combined with a robust digital guidebook system, automation tools, channel management, and integrations with dozens of third-party tools. It stands out for its focus on both operational efficiency and guest satisfaction, offering hosts a branded and streamlined experience across the entire guest journey.
Key Services
Hostfully offers a complete PMS that includes calendar and reservation management, a native channel manager, unified inbox, and owner portal. What sets Hostfully apart is its built-in digital guidebooks, which enhance communication and upselling. Users can automate workflows, manage multiple listings across OTAs, collect payments, and provide personalized guest information in one central hub.
Included Features
- Centralized calendar, messaging & reservation dashboard
- Direct API connections with Airbnb, Vrbo, Booking.com & more
- Automated messages, reviews, pricing and task workflows
- Branded digital guidebooks with upsell & local tips
- Owner portal with statements and reports
- Booking widget and direct booking site integration
Pros
- Powerful PMS combined with guest-focused tools
- Industry-leading digital guidebooks included
- Extensive integration marketplace (40+ tools)
- Highly rated customer support and onboarding
- Flexible pricing and scalable for mid-sized operators
- Strong automation tools for daily operations
Cons
- Requires setup time to fully utilize all features
- Mobile app is functional but could be more refined
Service Areas
Hostfully serves property managers in over 80 countries, with strong adoption in North America, Europe, and Oceania. The platform supports multiple currencies, time zones, and languages. Its tools are well-suited to both urban apartments and vacation homes in remote locations, with cloud-based access from anywhere. The guidebook system is localized and supports international guests with ease.
Guest Ratings
Users consistently praise Hostfully for its guest communication features, ease of use, and responsive support team. The combination of PMS and guidebooks is especially appreciated by operators seeking to deliver a high-end, branded experience.
- User Satisfaction: ⭐ 4.7 / 5
- Support Quality: ⭐ 4.8 / 5
- Guidebook Usefulness: ⭐ 5.0 / 5
Suitable For
Hostfully is ideal for:
- 🏘️ Vacation rental managers with 5–500+ properties
- 📲 Hosts who value guest experience & upselling
- 📈 Agencies seeking a balance between PMS and branding
- 🌍 Companies with international guests and teams
Integrations
Hostfully integrates directly with Airbnb, Vrbo, Booking.com, and other OTAs. It supports payment gateways like Stripe and PayPal, dynamic pricing tools (PriceLabs, Beyond, Wheelhouse), smart locks (RemoteLock, Nuki), cleaning tools (Turno), CRM software, and Zapier. The open API allows custom connections and advanced automation for tech-driven operators.
Pricing Summary
- Plans start around $109/month for up to 4 properties
- Volume pricing for 10+ listings
- Digital guidebooks included (basic) or upgraded separately
- Free onboarding session and 14-day trial available
Why Choose Hostfully
Hostfully strikes an ideal balance between robust back-end management and outstanding guest experience. With native digital guidebooks, deep automation, and a wide integration ecosystem, it empowers property managers to run lean operations while delighting guests. For those who want to offer something more than just clean sheets—like a fully branded, seamless stay—Hostfully offers the tools and flexibility to stand out in a competitive market. If experience and efficiency matter equally to you, Hostfully is a strong contender.
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