Trip.com
Description
Trip.com
Trip.com is a global online travel agency headquartered in Shanghai, China, and part of the Trip.com Group, which also owns brands like Ctrip, Skyscanner, and Qunar. Originally focused on the Asian travel market, Trip.com has rapidly expanded its international presence and now offers a full suite of travel services including flights, hotels, vacation rentals, trains, airport transfers, and travel guides. The platform supports 20+ languages and serves millions of users worldwide. Its vacation rental section includes homes, apartments, and villas in urban, coastal, and rural areas across Asia, Europe, and the Americas.
Key Services
- Booking of hotels, vacation rentals, flights, trains, and car hire
- Extensive vacation rental inventory in Asia and major global cities
- 24/7 multilingual customer service
- Loyalty rewards via Trip Coins and member discounts
- Travel guides, airport transfers, and ticketed activities
- Mobile-first experience with a highly rated app
Included Features
- Advanced filters (location, guest rating, property type, amenities)
- Search by theme: family-friendly, romantic, business travel, etc.
- Integrated maps and nearby attractions
- Detailed property listings with reviews, availability, and cancellation terms
- Multilingual booking interface with local currency support
- Push notifications for booking status, discounts, and travel alerts
Pros
- Global OTA with a strong presence in Asia-Pacific markets
- Wide range of travel services beyond accommodation
- Supports train bookings and last-minute airport transfers
- Competitive pricing and frequent promo codes
- Excellent app experience and user navigation
- Localized support for multiple markets and languages
Cons
- Vacation rental section less prominent than hotels and flights
- Some listings redirect to third-party providers or partners
Service Areas
- Asia-Pacific: China, Japan, South Korea, Thailand, Singapore, Australia
- Europe: UK, France, Germany, Italy, Spain
- North America: U.S., Canada, Mexico
- Global expansion with support in over 200 countries and regions
Guest Ratings
Users appreciate Trip.com for its all-in-one booking system and smooth app interface. Frequent travelers to Asia rely on the platform for regional rail and hotel bookings, while its vacation rental section is growing steadily in major urban centers and resort areas. Guests highlight the clear pricing, responsive support, and attractive loyalty rewards. Some international users report that the interface is occasionally too hotel-centric, but the growing rental inventory offers solid alternatives.
Suitable For
- Travelers looking for bundled trips with flights and accommodations
- Frequent visitors to Asia-Pacific countries
- Mobile-first travelers who prefer app-based bookings
- Budget-conscious guests using Trip Coins and promotions
Integrations
- Connected to global hotel and rental aggregators
- Partner APIs and extranet tools for property managers
- Integrated payment gateways with local and international options
Pricing Summary
Prices are shown in local currency with tax and service fee breakdowns. Some properties offer free cancellation, while others require full prepayment. Bookings may be made via Trip.com directly or via integrated partner platforms. Trip Coins can be redeemed for future discounts.
Why Choose Trip.com
Trip.com is a strong choice for globally mobile travelers, especially those visiting or based in Asia. With a comprehensive platform, multilingual support, and fast-growing vacation rental options, it provides convenience and flexibility for users seeking both short-term stays and full-service travel planning.
Official website:
https://www.trip.com
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