Hostaway

Hostaway

Hostaway is a fast-growing, enterprise-level property management platform designed for professional vacation rental managers and agencies. Known for its flexibility, deep integrations, and excellent customer support, Hostaway provides an all-in-one system for managing listings, automating workflows, analyzing performance, and scaling businesses across multiple channels. With a robust API, native integrations with major OTAs, and a dedicated onboarding team, Hostaway is a favorite among fast-scaling operators managing anywhere from 10 to several thousand listings.

Key Services

Hostaway offers a unified dashboard that combines a PMS, channel manager, booking engine, CRM, owner portal, automation tools, and reporting suite. The platform focuses on helping managers reduce manual work and increase bookings via automation, distribution, and performance insights. It also provides access to a large marketplace of integrations for dynamic pricing, smart locks, communication tools, and more.

Included Features

• Multi-calendar dashboard & centralized reservation management
• Native integrations with Airbnb, Booking.com, Vrbo, Expedia & more
• Automated guest messaging, reviews, and task management
• Owner portal with custom reports and payout tracking
• Direct booking engine with optional website builder
• Advanced analytics and revenue performance dashboards

Pros

• Strong API and integration ecosystem
• Reliable channel manager with deep OTA connections
• Excellent customer service and onboarding
• Enterprise scalability for large and growing portfolios
• Wide range of automation features for daily operations
• Trusted by top-tier vacation rental brands worldwide

Cons

• Pricing tailored to professional operators—less suited for solo hosts
• Some advanced features require onboarding assistance

Service Areas

Hostaway is active in over 100 countries, with a strong presence in the US, Canada, UK, Spain, Australia, and the Nordics. It supports multiple currencies, languages, and tax environments. The system is particularly popular with regional rental companies, aparthotels, and multi-market operators seeking a single control center for distributed teams and listings.

Guest Ratings

Hostaway receives high marks for support quality, integration depth, and overall reliability. Customers praise the responsiveness of the team and the ability to scale without sacrificing control or efficiency.

• Ease of Use: ⭐ 4.6 / 5
• Support & Onboarding: ⭐ 4.8 / 5
• Feature Set: ⭐ 4.7 / 5

Suitable For

Hostaway is ideal for:

• 🏘️ Vacation rental companies with 10–2,000+ listings
• 🏨 Aparthotel operators and hybrid hospitality brands
• 🌍 Multi-region rental agencies with distributed teams
• 📊 Managers focused on automation and analytics

Integrations

Hostaway integrates directly with Airbnb, Vrbo, Booking.com, Expedia, Google Vacation Rentals, and niche OTAs. It also connects with PriceLabs, Beyond, Wheelhouse (pricing), Zapier, Mailchimp, Breezeway, RemoteLock, Stripe, and Xero. The open API allows full customization for large teams or tech-enabled agencies.

Pricing Summary

• Custom pricing based on portfolio size and features
• No setup fees; onboarding and support included
• Volume-based discounting for larger property counts
• Free demo and business consultation available

Why Choose Hostaway

Hostaway is built for professional property managers who want to scale intelligently. Its robust features, deep OTA connections, and flexible automation workflows empower teams to focus on guest satisfaction and business growth—not repetitive admin. With excellent support, an expanding marketplace, and proven reliability, Hostaway is a trusted choice for serious operators ready to elevate their rental business across regions and platforms.